#17 ✓ resolved
dsimard

GTalk and invitations

Reported by dsimard | November 8th, 2010 @ 03:27 PM | in v0.3

From one of our user :
I'm using google apps and gtalk but I haven't heard anything from bot@timetracking.im. I sent an invite to the bot, but still nothing. Gtalk says that the bot is offline.

Comments and changes to this ticket

  • flamontagne

    flamontagne November 8th, 2010 @ 06:24 PM

    • State changed from “new” to “open”
    • Milestone set to v0.3
    • Tag set to bug, im
    • Assigned user set to “flamontagne”
    • Milestone order changed from “3” to “0”
  • flamontagne

    flamontagne November 8th, 2010 @ 07:11 PM

    Ok, I think I have found the problem. This is because the user account is on GoogleApps and the SRV records have not been specified. This means the user cannot chat with anyone outside his organization.

  • flamontagne

    flamontagne November 11th, 2010 @ 02:32 PM

    • State changed from “open” to “resolved”

    We close this ticket since this is not related to TimeTracking.im

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